We Telangana State Police, value your trust & respect your privacy. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Note: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
What we collect
At any point, in our website, we may collect following information from you :

• Your Name
• Vehicle Registration number
• Email Address
• Mobile Number

• With your permission, we may send emails about the payments, Challan information & any other traffic violation updates.
• We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
• To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
• If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
• By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
• Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Returns

• To be eligible for a return, you have to provide us the receipt of proof of transaction.
• We are not responsible for the transactions completed through the third party links provided in our website.
• Refunds (if applicable)
  Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
• Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact Hyderabad Traffic police at echallanhelpdesk.hyd@gmail.com , contact Cyberabad Traffic police at echallancybhelpdesk@gmail.com and contact Rachakonda Traffic police at echallanrckhelpdesk@gmail.com with all the details of the transaction.

• The content in this website is for your general information only, please feel free to browse the website.
• Your access and use of the Site is also subject to our terms and conditions ("Terms and Conditions") and all applicable laws.
• By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions
• Through this website you are able to link to other websites which are not under the control of us. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.