Traffic Congestion

1 Collection of Personal Information

We do not collect personal information such as your name, address, telephone number, or email address merely because you visit this website.

If you voluntarily provide personal information through a Contact Us form or any other facility on the website, such information will be used only for the purpose for which it was provided, such as responding to your query, request, or feedback.

We do not use personal information collected through this website for commercial marketing purposes.

Where necessary, information may be shared with another Government department or agency if your query or request relates to that department or agency, or where disclosure is required or permitted by law.

2 User / Technical Information

When you visit this website, certain technical information may be automatically recorded, such as:

Type of browser used
Operating system and device-related information
Server and domain information
Date and time of the visit
Pages or documents accessed or downloaded
Other technical information required for website operation and security

This information is used primarily to understand website usage, improve website performance, enhance services, and maintain website security.

Such information is not ordinarily used to personally identify individual visitors, except where required for lawful purposes, including when directed or authorized by a competent court or law-enforcement authority.

3 Cookies

This website does not use cookies for tracking or profiling visitors.

If any technical mechanism is used in the future for essential website functionality, the relevant information will be appropriately communicated to users.

4 Email Management

If a user sends information or a query through email, the information is retained only for the purpose of responding to the communication and providing the requested assistance.

Email addresses and information provided by users will not be used for unrelated purposes or added to mailing or contact lists without appropriate authorization.

Information may be disclosed where required or permitted by law.

5 Provision of Personal Information by Users

If you choose to provide personal information through this website, you should provide only the information necessary for the purpose of your request.

For example, when submitting a Contact Us form, an email address may be required so that we can respond to your query.

Important: Users are advised not to provide unnecessary sensitive or confidential personal information through general website forms or email.

Personal information voluntarily provided by users will be handled only for the purpose for which it was submitted, subject to applicable laws, rules, and Government policies.

If you have concerns regarding the collection or use of your personal information, you may contact the designated webmaster/official through the Contact Us section of the website.

6 Website Security

Appropriate security measures are implemented to:

Make website information available to authorized users and the public as appropriate
Prevent unauthorized access
Prevent unauthorized modification, destruction, or distortion of website information
Maintain the security and availability of the website
Monitor and manage website traffic
Protect the website against security threats and misuse

Commercial software and other technical security mechanisms may be used for monitoring, security, and website administration.

Except where required or authorized by law, attempts are not ordinarily made to personally identify individual visitors from technical information collected during their visit.

7 Retention and Deletion of Visitor Information

Technical visitor information is retained only for as long as necessary for website administration, security, analysis, legal requirements, or other legitimate purposes and is subject to periodic deletion in accordance with applicable policies.

8 Unauthorized Access or Modification

Unauthorized attempts to access, modify, damage, or otherwise interfere with information or systems belonging to the website are prohibited.

Any such activity may be dealt with in accordance with applicable laws, including relevant provisions of the Information Technology Act, 2000, and other applicable laws and regulations.

9 Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in website functionality, applicable laws, rules, or Government policies.

Any revised version will be published on this website.